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 Privacy Policy
Privacy is always kept, we guarantee it!!
Frequently asked questions.
How will my package arrive? What is the return address on the outside?
All orders are shipped same-day by US mail unless specified otherwise. All Orders are packaged in discrete plain envelopes, packages, or boxes. There is no way to tell what the contents of the packages are, not even your postman will know what's inside! The Return address on the package reads "IBI Synergy, Inc., or MAXPRO, 46781 Fremont, CA 94538"
*Wholesale orders are subject to different terms.
What will my credit card statement show?
Your credit card is discreetly billed and your statement will read IBI Synergy, Inc. In fact it is so discreet that we often have customers calling us to remind them of what they purchased with their card. There will be no mention of what type of products you purchased on your statement.
Do you sell your mailing lists, is my privacy secure?
All customer information is kept private, we never have and never will loan, sell, trade or make public our Data Base with anyone period! Marketers please don't ask to purchase our list, it’s not available.
What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
How do we use your information?
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
If you have not opted-out you will receive our e-mail newsletter and we may send you periodic promotional e-mails.
Is my personal information secure if I order from you online?
IBI Synergy & MAXPRO’s continued commitment to the customer sets us apart from other online stores. We offer the best security for online credit card orders and a guarantee that all personal information is kept in complete confidence. We use SSL - Secure Sockets Layer protocol for the highest level of encryption available.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. info@ibisynergy.com
Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your consent
By using our site, you consent to
our privacy policy.
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